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Frequently Asked Questions

If you have a question that is not listed, feel free to contact us.

  • Why is there a color or texture variation in my scrubs, soaps or bath bombs?
    • All of our items are handmade, hand formed and hand poured this means that color and texture variations can occur.
  • Why didn’t I receive an email reply or order confirmation?
    • Please check your spam folder. Occasionally emails that are not spam can be marked incorrectly. Add sjunlimitedcreations@gmail.com to your approved list of senders.
  • Do we offer gift wrap?
    • We have two gift wrap options available. You can choose “Gift Wrap – Each Item” on the item page for $2.99, this means your item will be individually wrapped by itself either in a box, bag or with paper and a bow. The other gift wrap method can be chosen at check-out, where you are given an option to have your entire order gift wrapped for $6.99. This means ALL the items in your order will come packaged together in 1 gift box or bag (they will not be individually wrapped).
  • Where is my refund?
    • Refunds can take 1-5 business days to post to your account. This depends on your bank or credit card company policies.